The Vixen optical products are covered by a “Limited Lifetime Warranty”
The warranty is limited to the original purchaser against manufacturing defects. This warranty does not cover damage that occurs in shipment or failures that result from accidents, misuse, abuse, unauthorized alterations, theft, modifications or acts of God.
Should your Vixen optical product ever fail due to manufacturing workmanship or material defects, simply return it to the Vixen Distributor along with a copy of the sales receipt and CR Kennedy in Australia will repair or replace it at their option.
The Australian distributor of Vixen optics is:
300 Lorimer St
Port Melbourne Victoria 3207
Tel: 61 039 8231533
Before any goods are shipped back for warranty or repair you must obtain authorisation to do so from your place of purchase or direct with CR Kennedy. Contact your place of purchase to request return authorisation. You will need a copy of your invoice showing the purchase details of this item from your retailer in Australia.